Come Join our Fast Paced, Growing Residential Real Estate Law Firm!

Hankin & Pack PLLC is a diverse team bound together by an entrepreneurial spirit and a passion for excellence. We are more than just attorneys; we are business partners. We are proud to be recognized as one of the top law firms in North Carolina by our clients. Learn more at www.hankinpacklaw.com.

We are currently seeing an experienced Paralegal / Closer, Residential Real Estate for our Charlotte, NC office. This position will be in-office. The ideal candidate will understand the entire closing process and is able to switch between all closing processes as needed. The closer makes sure that all files are ready to go, all parties involved are informed, and that all closings go off without a hitch at the closing table.

In this key role we need the Closer to be customer-centric, always taking initiative, and working as the ultimate problem solver. This is a perfect position for someone that understands all aspects of the closing process including pre-closing, closing, and post-closing duties. You care about quality, doing things right, and getting the job done. If this describes you, then apply today!

We are proud to offer:

• Competitive base salary
• Medical, dental, and vision insurance
• Disability and life insurance
• 401(k) with company match
• Paid Time Off
• Excellent training program
• Great family work environment
• Growth opportunities

Responsibilities Include:

• Manage Distribution Emails and make sure all emails are responded to within our firm policies - be able to distinguish what goes through our software or distribution e-mail to be answered by the Closer vs Pre-Closer Agent/Buyer/Seller Communications
• Buyer/Buyer's Agent/Lender communication regarding questions about closing, builder, document status, figures, and updates to all parties
• Adhere to our Clients' Service Level Agreements
• HUD/ALTA Preparation/Revisions/Balancing with lender/Balancing Register, etc.
• Obtain funding approval from Lender/Buyer
• Monitor and assist Pre-Closer by practicing great file ownership and accountability
• Send final title documents to the title company insuring the transaction
• Confirm all requirements on Commitment are completed prior to closing

Qualifications Include:

• High school diploma
• 2+ years of real estate closing experience with a law firm, title or lending company
• Experience as a Paralegal a plus
• Qualia experience a plus
• Must be detail-oriented and organized
• Humble and teachable
• Strong task management skills with an ability to adapt in a fast-paced, changing environment
• Customer-centric - the customer always comes first!
• Solution-oriented - excellent problem-solving skills
• Excellent communication skills
• Must have strong computer skills and proficiency and a working knowledge of word processing and spreadsheet programs

Hankin & Pack Values

• Consistency- Provide the same level of service on every deal. Accurately follow our firm's policies and processes along with the client's Service Level Agreement.
• Communication- Communicate precisely while being helpful, polite, and cheerful. If you see an issue, bring forward a resolution.
• Enjoy the Journey- The path of innovation and progress is often difficult. Enjoy the journey by bringing a positive outlook and lifting others up around you.
• Productivity- Increase profitability by optimizing resources. Be efficient in your day-to-day operations to allow an opportunity for growth.
• Accountability- Take pride and ownership in your work, even if you are helping others. We are all personally accountable for delivering on our commitments.
• Servant Mentality- Provide superior customer service internally and externally. Treat everyone with the utmost respect and remember the individuals in our "files" are people too!
• Teachability - Maintain a posture of humility with a desire to learn. Don't let the way you've always done something keep you from adapting to a new way.
• Tenacity - Stick with it. Work hard. Persevere until the challenge is solved.

We firmly believe that our company is only as good as the people we employ. Join a company that values its employees and rewards them for a job well done!